All services are non-refundable. A la cart hours purchased must be used within 30 days from date of purchase. Package hours purchased must be used within the timeframe indicated. Hours may be transferred or assigned at management’s sole discretion.

Changes or Cancellation for Motivational Speaking Engagements: In the event that the Client makes any change to the program dates, the fee will be retained and applied to any future presentations for a period of one year from the notification date of the change. In addition, if the change is made within 14 days of the program date, the Client shall be responsible for reimbursing all costs incurred related to the program or advanced travel fees incurred directly. Cancellation of the workshops must be made at least 14 days in advance due to the detailed preparation conducted prior to the speaking engagement date. If not cancelled at least 14 days in advance, the Client is responsible for the entire professional fee.